Contact Us
We want to help you get the most out of your Edgeless apps. Before reaching out, try these resources — they resolve most issues instantly:
- Search — Use the search bar at the top of this page to find answers
- Browse by app — Find your app's FAQ, how-to guides, and troubleshooting
- Account & Login — Sign-in and account problems
- Billing & Subscriptions — Payment, upgrades, and refunds
Still Need Help?
Email Support
Include the following to help us resolve your issue quickly:
- App name — Which Edgeless app are you using?
- Platform — iOS, Android, or Web?
- Device — e.g., iPhone 15, Pixel 8, Chrome on Windows
- Description — What happened? What did you expect to happen?
- Steps to reproduce — How can we see the same issue?
- Screenshots — If applicable, attach a screenshot or screen recording
We aim to respond within 48 hours on business days.
In-App Feedback
Every Edgeless app has a built-in feedback option:
- Open the app
- Go to Settings
- Tap Report a Bug or Request a Feature
- Describe the issue or idea
- Submit — it goes directly to our development team
App Store Reviews
We read every review. If you're experiencing an issue, a review helps us prioritize fixes. If you're enjoying the app, a rating helps others discover it.
- Leave a review on the App Store (iOS)
- Leave a review on Google Play (search for the app name)
What to Expect
| Channel | Response Time | Best For |
|---|---|---|
| Within 48 hours | Bugs, account issues, detailed problems | |
| In-App Feedback | Reviewed weekly | Feature requests, minor issues |
| App Store Review | Monitored daily | Quick feedback, ratings |
Privacy Note
When you contact us, we only use the information you provide to resolve your issue. We never share your support communications with third parties. See our Privacy & Security page for details.
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