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Offline Capability​

All Edgeless apps are designed to work offline first. If our cloud services experience downtime:

  • Your app continues to work normally with local data
  • Any changes sync automatically when connectivity is restored
  • No data is lost during offline periods

Reporting an Outage​

If you believe a service is down:

  1. Check your internet connection first
  2. Try closing and reopening the app
  3. If the issue persists, contact us with:
    • Which app you're using
    • What action is failing
    • Your approximate location (for regional issues)

Planned Maintenance​

We perform maintenance during low-traffic hours (typically 2:00-4:00 AM EST). Planned maintenance is announced in advance when it may affect service availability.

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